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Cricket Wireless Complaint - DON'T GET CRICKET BROADBAND - cricket unlimited wirless service
Cricket Wireless Complaint

Cricket Wireless Complaint

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DON'T GET CRICKET BROADBAND - cricket unlimited wirless service


Cricket Wireless is NOT WORTH WASTING YOUR TIME AND MONEY ON. The broadband speed not only sucks bg time but their customer service is CRAP.

From day one of purchasing a broadband card and service it didn't work right and all the store we purchased it from would do was tell us to call technical support or go to a corporate store. All technical support would tell us was that they had done everything the could and that we needed to take it back to the store we got it from . The store we got it from wouldn't do anything and said we had to take it to the corporate store. The corporate store said they couldn't do anything because none of the 3 calls we had made to tech support had been documented on our account and that we had to return the device to the store it was purhased from. All we got was the run around.

We did cancel the service after a week of nothing but issues and nothing being resolved. Now we are out the activaion fee and the $111 we paid for the modem.

Calls to the 800# got us nowhere. CRICKET SUCKS

By the way, we went to Clear Wreless and the service is great and we have no issues with the modem at all.


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Comments


vernon08 says: (8 years ago)
 0
It takes 3hrs to watch a 1hr45min movie on cricket broadband, my phone calls are dropped I called the 800 number and was given another number to call and when I got someone the person can't speak English, then it takes 30min to watch a 3min music video and last but not least my internet connection
ALL WAYS SAYS CONNECTION RESET. But they are quick to cut the service off if you don't pay.



vernon08 says: (8 years ago)
 0
It takes 3hrs to watch a 1hr45min movie on cricket broadband, my phone calls are dropped I called the 800 number and was given another number to call and when I got someone the person can't speak English, then it takes 30min to watch a 3min music video and last but not least my internet connection
ALL WAYS SAYS CONNECTION RESET. But they are quick to cut the service off if you don't pay.




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