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Cricket Wireless Complaint - bill paid phone off and customer service hung up on me - cricket unlimited wirless service
Cricket Wireless Complaint

Cricket Wireless Complaint

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bill paid phone off and customer service hung up on me - cricket unlimited wirless service


why i paid a bridge payment that was set up over the phone by cricket i went and paid the 17.00 pmt but my phones was cutt off like hours afterwards called cricket gave a receipt number this was on 11/16 and the customer service rep didn,t fix the problem she just hung up on me now it is 11/17/09 i can,t get cricket on the phone my phone is still off.


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Comments


drekimash says: (5 years ago)
 0
monthly payment is low, which is the only good thing about Cricket. Horrible customer service. I'm coming from Verizon which is awesome at helping customers. Cricket hung up on me!! I was billed for a phone number I no longer have. I told them I turned of the auto bill payment last month but was still charged. They said they have strict policy of not returning money..period. And then he hung up on me, not asked me if I had any other questions. NOTHING...they are Jerks!!! Not to mention now I had to pay $66 for phone no longer have and they can't refund me the money.



CrSR says: (8 years ago)
 0
i do apologize for the inconvinience but when you set up a bridgepayment, you have to make the payment before 6:00 pm pacific time if you make it the day after you set it up, at what time did you make it?




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