Cricket Wireless Complaint

Cricket Wireless Complaint

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cricket has POOR CUSTOMER SERVICE


I paid 500 for a new cell phone, screen got fried within 3 months of purchase

. Called the warrenty department they told me to ship in my phone called in to check if they received my phone and they came up with some bullshit that my phone never got checked or scanned for some reason plus I had to give them my address again because they didn't have it because a paper where my address was located got ripped off. So in my head I was thinking if these dumb asses didn't have my address or email or anything how or to who were they going to send my phone. So I got my phone on Wednesday I open the box and it's a shifty 100$ phone. Imagen how pissed I was when saw that shit. Called AGAIN to the warranty center they tell me that the phone I received wasn't even the one I got even delivered(super losses) I told the birch that she better figure what the hell happened, she put me on hold for 5 min just to tell me sorry "we" didn't know what happened but I'll have to reorder ur phone and you'll get by Friday. I call in today to get my tracking #. And guess what another dumb ass tells she has never heard of a order # like the one I gave her and that she was going to reorder my phone again for like the 4th time and supposably Im going to get my phone shipped in this Saturday. In total I've been waiting for my phone for 3 weeks now and I called about 7 times and they always have a stupid excuse to say. Shame on u cricket and ur poor ass customer service.


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