Cricket Wireless Complaint

Cricket Wireless Complaint

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new cricket service forces you to buy new phone - HTC ONE


as some of you may be aware at&t bought cricket. along with it you now have to upgrade your phone. the problem is I have a phone that is compatible with the new gsm networks but cricket will not let me use it. I must instead purchase another $500 phone!
which has to be a complete lie because the manufacture says it's compatible, at&t says it's compatible, cricket's website says it's compatible by using the IMEI number in the phone.

the store employee's refused to even try a sim card which leads me to believe they're lying to force customers to buy a new phone. which I will not because #1. their phones are cheap junk and #2 they want $600 for a phone remotely worth having. # their prices are only a couple dollars cheaper.

of course now with at&t their coverage is pretty decent. however you have to pay above retail for the phones which are ONLY COMPATIBLE with cricket at&t told me.you CANNOT bring your cricket phone to at&t.


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Comments


UnhappyCricketPhone says: (3 years ago)
 0
"new" cricket has (1) no tethering (old cricket, did) and (2) no rebates. They say you will get rebate. After hours on the phone & letters, maybe.



smccartan says: (3 years ago)
 0
I'm about to pull both of my cricket accounts from this merger nightmare as well- my Galaxy S4 is only 16 months old and was purchased at over $600 from Cricket- I just found out that I will have to purchase a NEW PHONE in order to continue my service -the trade in value of this 16 month old phone from Cricket/AT&T is $70!!!!! - BUT I CAN THEN TURN AROUND AND REPURCHASE THE S4 back off of CRICKET/AT&T for $500!!!!!! Unless I choose a CHEAPER PHONE AT A LESS EXPENSIVE PRICE!!!! - ARE YOU KIDDING ME AT&T - EITHER AT&T REPLACES THIS PHONE "FREE OF CHARGE"!!!! OR I WILL FIND A NEW provider!!!!! They must think we are really STUPID!!!!
BUT I GUARANTEE I WILL MAKING A TON OF NOISE ON MY WAY OUT- HOPE THAT ALL THEIR CUSTOMERS PULL THEIR ACCOUNTS - AND YES CRICKET WONT TAKE MY COMPLAINT -THEIR EMPLOYEES WONT TAKE MY COMPLAINT EVEN AFTER BEING A LOYAL CUSTOMERS FOR OVER 7 YEARS THIS IS AWFUL CUSTOMERS SERVICE-




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