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Cricket Wireless Support Ticket - Billing

Cricket Wireless Support Ticket

Billing - Cricket Cellular Service

Created By: rmariarose's Picture rmariarose Last Reply: rmariarose's Picture rmariarose
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Cricket Cellular Service

Cricket telling me I have a balance due tomorrow, Cricket owes me 2 mos free service for all 3 lines on my account. I prepaid 795.00 cash for 6 mos service on 7/20/10. This covered svc thru 2/15/11 and now I should get 2 mos svc for free as they promote 1 free mo svc for every 3 mos prepaid. I also had a credit balance of 32.00 on my acct which they are taking and applying towards 2/16/11 bill. If my phones get shut off tomorrow I will take this issue as far as I have to in order to get what is due to me. I have made several calls in the past couple of months to verify and prevent exactly what seems to be happening. Todays call was going nowhere and of course ended up getting disconnected.


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