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Cricket Wireless Support Ticket - I was billed and sent two phones and I need my credit card credited and the phone returned ASAP

Cricket Wireless Support Ticket

I was billed and sent two phones and I need my credit card credited and the phone returned ASAP - Cricket Phone

Created By: aredmond's Picture aredmond Last Reply: aredmond's Picture aredmond
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Cricket Phone

I order one phone from cricket and my credit card company called and said that fraudulent activity had taken place on my account. They said in a matter of seconds that two charges from Cricket had taken place. I was charged for two phones and sent two phones. I have called Cricket four time trying to get the extra phone picked up which I did not order or open to Cricket and my credit card account credited. I need this taken care of as soon as possible because I am paying interest for this extra phone. It has been over a week how much longer is it going to take to get a pick-up for this phone.


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