Cricket Wireless Support Ticket

I was lied to directly to my face

Created By: TobyBender's Picture TobyBender Last Reply: TobyBender's Picture TobyBender
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

I am travelling in the USA and needed a SIM card that could give mea lot of data. I was told by the service agent in the cricket store in Central LA on Wilson & Wilshire that I could buy a SIM card and be charged $60 for free calls and text as well as 10GB of data that I could use up until my data ran out, no matter if it exceeded a month. So I bought it and after checking my account and having a discussion with a cricket represent ice over chat, it seems that I have been directly lied to in order to be sold a product that doesn't exist. I have photos of this conversation as well and the chat assistant refuses to achnolage that I have been taken advantage of.


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