Cricket Wireless Support Ticket - portland, Oregon

cricket phone not working - Cricket Wireless Phone Service (if you can call it that)

Created By: shimmergrl's Picture shimmergrl Last Reply: shimmergrl's Picture shimmergrl
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Cricket Wireless Phone Service (if you can call it that)

I had used cricket for many years and the few times I had problems customer service was torture to deal with never really made me happy at all and of course they give you no email service. I have anxiety and I don't even want to call these places anymore. Anyway despite this continued using their service and now for about 6 months my unlimited phone has not made phone calls or texts much of the time though I continue to be charged for a service I am barely getting..the last 3 months have been unbarely and I just got a new phone I wanted to flash and use but this month I have had almost no service and everytine I try to contact someone they make excuses and tell me my phone needs to be 4g which is for data usage only which I do not even use and do not understand why a signal totally drops off when its always been fine..more than toally ridiculous and when I am no longer sick I will probably need to get a phone and switch to a company with tmobile network. I asked for supervisor to email or phone me and they do bot cricket is ridiculous and never tries to help its customers when they have major valid issues. They should be able to see i am offline most the time and call me to fix it but no.


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