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Cricket Wireless Support Ticket - San Antonio, Texas - my Cricket service no longer allows access to Hotmail account

Cricket Wireless Support Ticket - San Antonio, Texas

my Cricket service no longer allows access to Hotmail account - Hotmail access through Cricket

Created By: KarenPowell's Picture KarenPowell Last Reply: addiquat1's Picture addiquat1
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 2
Product: Hotmail access through Cricket

Flashed phone to Cricket no longer allows me access to my Hotmail account. After being given much runaround by Cricket, I saw online at library that people with Cricket phones are having this problem too, so it's not just my flashed phone. Guy at the Cricket store just told me he had not heard of the problem and when I asked for someone else that could report this problem, I was basically ignored. Before I left the store, he just happened to try his Cricket phone that he said he could access Hotmail on. To his surprise, he can't open his Hotmail account right now either. Several people have told me that Hotmail just made changes, and that there is a dispute between Cricket and Hotmail. The guy at the store is now going to look into the matter because he can't get into Hotmail on his phone. I have been making calls and stopping at phone stores for FOUR DAYS to try to get to the bottom of this and I AM TIRED!!!!


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addiquat1 says: (7 years ago)
 0
what happens if I don't get my phone flashed



addiquat1 says: (7 years ago)
 0
I'm getting approx. 4-6 texts and 2 calls per week from Cricket requesting I come in for a free phone flash otherwise some of my features may not work. (in case they didn't know, the fone sux alreadys so its basically a rotary) From experience, I know damn well they are not THAT concerned about ANY customer so it must be creating a problem for them and their bottom line. In which case, I'll get right on it. I will use their customer service as a template as far as resolving issues in a professional and timely fashion



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